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Breastfeeding counselling

Breastfeeding Support

Practical, respectful, evidence-informed support for starting breastfeeding, improving attachment and positioning, managing common concerns, supporting preterm or sick babies, expressing breast milk and continuing breastfeeding through complementary feeding.

WHO & UNICEF aligned

Core breastfeeding recommendations

WHO and UNICEF recommend breastfeeding initiation within the first hour, exclusive breastfeeding for the first 6 months, responsive breastfeeding day and night, and continued breastfeeding with complementary foods from about 6 months to 2 years or beyond. citeturn0search1turn0search13

Start early

Support skin-to-skin contact and breastfeeding initiation as soon as possible after birth when clinically appropriate.

Exclusive for 6 months

WHO recommends exclusive breastfeeding for the first 6 months, with no other food or drink, including water.

Feed responsively

Support mothers to recognize and respond to infant feeding cues and breastfeed as often as the baby wants, day and night.

Counselling matters

Breastfeeding counselling should be available throughout pregnancy and after birth, with additional support when needed.

Keep mother and baby together

Rooming-in supports responsive feeding and is recommended when mother and infant can safely remain together.

Continue beyond 6 months

Introduce appropriate complementary foods from 6 months and continue breastfeeding to 2 years or beyond.

Important: Exclusive breastfeeding means no other food or drink, including water, for the first 6 months, except medicines, vitamins/minerals or other medically indicated products when appropriate. Individual clinical situations may require a different feeding plan.
Continuum of care

When breastfeeding counselling should happen

WHO guidance recommends breastfeeding counselling to pregnant women and mothers, both antenatally and postnatally, at least six times and additionally as needed, delivered by appropriately trained health professionals and/or community-based counsellors. citeturn0search8turn0search15

Antenatal period

Prepare before birth

Discuss the importance and practical management of breastfeeding with pregnant women and their families.

First hour / early postnatal period

Start strong

Support immediate uninterrupted skin-to-skin contact and breastfeeding initiation as soon as possible after birth when appropriate.

Early postnatal days

Observe and support

Check attachment, positioning, milk transfer, feeding cues, maternal comfort and any early concerns.

Routine child contacts

Maintain confidence

Use health, immunization and growth contacts to identify concerns, reinforce skills and provide anticipatory guidance.

As needed

Additional support

Provide extra counselling or referral when feeding difficulties, maternal concerns, infant illness or social barriers are present.

Up to 24 months or longer

Support continuity

Continue breastfeeding counselling as families introduce complementary foods and navigate changing feeding needs.

The first hour

Early initiation and skin-to-skin contact

Maternity and newborn services should facilitate immediate and uninterrupted skin-to-skin contact and support mothers to initiate breastfeeding as soon as possible after birth when clinically appropriate. citeturn0search36turn0search0

What families can expect

  • Baby is dried and kept warm according to newborn-care practice.
  • Mother and baby are supported for uninterrupted skin-to-skin contact when appropriate.
  • Breastfeeding is supported as soon as possible after birth.
  • Unnecessary separation is avoided when mother and baby can safely remain together.
  • Staff provide hands-on help when attachment or feeding is difficult.

Rooming-in and responsive feeding

WHO guidance supports keeping mothers and infants together and practising rooming-in 24 hours a day when clinically appropriate. This makes it easier for mothers to notice and respond to feeding and comfort cues.

Keep mother and baby together when safe.
Feed according to the baby's cues rather than a rigid schedule.
Offer additional skilled support whenever difficulties occur.
Practical skill

Positioning and attachment

Good positioning and attachment can improve milk transfer and maternal comfort. Counselling should be practical: observe a feed, identify what is working, make small adjustments and allow the mother to practise.

Attachment checklist

Mother is comfortable and the baby is held close, facing the breast.
Baby’s head and body are in a straight line and the baby is well supported.
Baby’s nose is opposite the nipple before attachment.
Wait for a wide-open mouth and bring the baby to the breast rather than pushing the breast toward the baby.
More of the areola is visible above the baby’s upper lip than below the lower lip when attachment is effective.
Baby’s chin is close to the breast and the mouth is wide around the breast.
Suckling should be comfortable for the mother; persistent nipple pain or damaged nipples warrants assessment.

Positioning principles

  • Mother should be comfortable and supported.
  • Baby should be close to the mother, facing the breast.
  • Baby's head and body should be aligned rather than twisted.
  • Baby should be brought to the breast rather than the mother leaning forward for prolonged periods.
  • Different breastfeeding positions can be used according to comfort, anatomy, delivery experience and infant needs.
  • For pain, poor transfer or persistent difficulty, obtain skilled assessment.
Observe, don't just instruct: A breastfeeding support session is stronger when the counsellor watches a feed, asks what the mother feels, checks the baby's attachment and allows the mother to repeat the technique.
Responsive feeding

Recognizing feeding cues

WHO recommends supporting mothers to recognize and respond to infant cues for feeding, comfort and closeness. Responsive feeding can support a nurturing relationship and maternal confidence. citeturn0search34turn0search13

Early cues

Stirring, moving the hands toward the mouth, opening the mouth, licking or making sucking movements.

Ready to feed

Turning the head, searching or rooting toward the breast and becoming more alert.

Crying is late

Crying can be a late feeding cue. Calm the baby with skin-to-skin contact and then support feeding.

Breastfeed as often as the child wants, day and night. A fixed number of feeds cannot be used as a universal measure because feeding needs vary with age, health and circumstances. citeturn0search13
Assess the whole picture

Signs that feeding needs assessment

No single sign proves that a baby is receiving enough milk. Assess feeding together with the baby's clinical condition, output, growth and the mother's experience.

Useful indicators

The baby is able to attach and suck effectively.
Suckling is generally comfortable rather than persistently painful.
The baby appears satisfied after feeds and feeds regularly.
The baby is passing urine and stool appropriately for age and clinical context.
The baby is monitored for growth using appropriate growth standards and clinical assessment.
The mother’s breasts and nipples are checked when pain, engorgement or other problems occur.

Do not diagnose low supply from one sign

Breasts feeling softer, frequent feeding, a baby's desire to feed again, or a short feed by itself does not prove that milk supply is inadequate. A trained health worker should assess attachment, milk transfer, feeding pattern, infant output and growth when there is concern.

WHO's breastfeeding Q&A notes that if a mother thinks her baby needs more breast milk, offering breastfeeds more often and checking attachment with a trained counsellor or health worker can help. citeturn0search12
Common concerns

Breastfeeding difficulties that deserve support

Counselling should identify practical barriers and provide individualized help rather than blaming the mother. Persistent or severe symptoms require clinical assessment.

Nipple pain

Persistent pain is not something a mother should simply endure. Check positioning and attachment and assess for other causes when needed.

Engorgement

Frequent effective milk removal, responsive feeding and skilled support can help. Severe symptoms or fever need clinical assessment.

Perceived low milk supply

Assess feeding frequency, attachment, milk transfer, infant growth and clinical factors before concluding that milk supply is inadequate.

Baby not feeding well

Poor feeding can be a newborn danger sign. Prompt clinical assessment is important, especially in a young, preterm or sick infant.

Family pressure

Listen respectfully, address myths and explain evidence-informed feeding recommendations without shaming the family.

Returning to work

Plan ahead for feeding, expressing and safe milk handling according to the mother’s circumstances and workplace options.

Nipple pain and trauma

  • Observe a complete feed and check attachment and positioning.
  • Ask about pain at the start of feeding and whether it persists.
  • Check for visible nipple damage and other breast problems.
  • Provide practical adjustment and follow-up rather than simply telling the mother to tolerate pain.
  • Seek clinical assessment if pain is severe, persistent or associated with fever or other illness.

Engorgement and breast fullness

  • Support frequent, effective milk removal through responsive feeding.
  • Check whether the baby is attaching and transferring milk effectively.
  • Use comfort measures recommended by an appropriately trained health professional.
  • Seek assessment for severe pain, redness, fever or symptoms that are worsening or not improving.
Expressed breast milk

Hand expression, pumps and safe milk handling

Some mothers need to express milk because the baby is temporarily unable to breastfeed, the mother and baby are separated, or expressing is otherwise appropriate. Technique and storage instructions should be individualized.

Expression support

Wash hands before expressing or handling expressed milk.
Use a clean container or equipment appropriate for milk expression and storage.
A mother can express milk by hand or with a suitable breast pump; skilled demonstration can improve confidence.
Label stored milk appropriately when required by the care setting.
Follow the storage and handling instructions provided by the healthcare service, because safe storage times depend on temperature, container and setting.
When a baby is unable to breastfeed directly, expressed breast milk can be used when appropriate and supported by the healthcare team.

When direct breastfeeding is not yet possible

Mothers of infants admitted to neonatal care should be sensitively supported to express breast milk soon after birth and to maintain lactation while the baby receives care. Skin-to-skin contact and recognition of infant behaviour cues should be supported when clinically possible. citeturn0search34

Provide practical expression teaching.
Support skin-to-skin contact when appropriate.
Coordinate feeding plans with the neonatal team.
Preterm & sick infants

Breastfeeding support when the baby needs extra care

WHO guidance specifically emphasizes sensitive support for mothers of infants in neonatal care, including help with skin-to-skin contact, recognizing cues and expressing breast milk. citeturn0search34

Support mothers early

Mothers of preterm or sick infants should receive skilled, sensitive feeding support.
Support skin-to-skin contact and kangaroo mother care when clinically appropriate.
Help mothers recognize infant cues and express breast milk as early as possible when direct breastfeeding is not yet possible.
Feeding plans for medically unstable, very preterm or otherwise sick babies should be individualized by the neonatal/clinical team.
Do not assume that a preterm or sick baby should receive formula or other feeds without clinical assessment and an appropriate feeding plan.

Individual clinical feeding plans

Very preterm, medically unstable or otherwise sick infants may not be able to feed directly at the breast. Their feeding route, volume, fortification or supplementation requirements are clinical decisions and should be determined by the responsible neonatal/medical team.

Do not delay medical care or change a prescribed neonatal feeding plan based only on general online information.
Mother's health

Maternal nutrition, rest and wellbeing

Breastfeeding support should include the mother's physical and emotional wellbeing. Counselling should be respectful, practical and responsive to her circumstances.

Eat a varied, balanced diet and maintain adequate fluid intake according to thirst.
Rest when possible and accept practical support from family or the community.
Breastfeeding mothers should not be pressured to follow unnecessary restrictive diets.
Medication, illness, surgery or other health conditions may require individualized breastfeeding advice; consult an appropriate clinician or pharmacist.
Emotional distress, severe anxiety, persistent low mood or concerns about coping deserve professional attention.
If a mother is taking medication or has a medical condition, she should receive individualized advice from an appropriately qualified clinician or pharmacist rather than stopping necessary treatment without advice.
Around 6 months

Complementary feeding while continuing breastfeeding

WHO recommends introducing appropriate complementary foods at about 6 months while continuing breastfeeding to 2 years or beyond. citeturn0search7turn0search12

At about 6 months, begin appropriate complementary foods while continuing breastfeeding.
Offer safe, nutritious, age-appropriate foods and gradually increase variety, texture and quantity as the child develops.
Continue breastfeeding up to 2 years of age or beyond, for as long as the mother and child want to continue.
Continue responsive feeding: encourage eating without force and pay attention to hunger and fullness cues.
Maintain safe food preparation, storage and hand hygiene to reduce foodborne illness.
Complementary feeding does not mean stopping breastfeeding at 6 months. Breastfeeding remains an important part of infant and young-child feeding while a progressively varied diet is introduced.
Baby-friendly care

Ten key facility practices for breastfeeding support

WHO's Baby-friendly Hospital Initiative uses the Ten Steps as the standard framework for protecting, promoting and supporting breastfeeding in maternity and newborn services. citeturn0search14turn0search2

1

Infant feeding policy

Have a written breastfeeding/infant-feeding policy that is routinely communicated to staff and parents.

2

Staff competence

Ensure staff who provide infant-feeding support have adequate knowledge, competence and skills.

3

Antenatal counselling

Discuss the importance and management of breastfeeding with pregnant women and their families.

4

Skin-to-skin & early initiation

Facilitate immediate and uninterrupted skin-to-skin contact and support breastfeeding initiation as soon as possible after birth.

5

Support common difficulties

Help mothers initiate and maintain breastfeeding and manage common breastfeeding challenges.

6

Avoid unnecessary supplementation

Do not provide breastfed newborns food or fluids other than breast milk unless medically indicated.

7

Rooming-in

Enable mothers and infants to remain together and practise rooming-in 24 hours a day when clinically appropriate.

8

Responsive feeding

Support mothers to recognize and respond to infant feeding cues.

9

Bottles, teats & pacifiers

Counsel families on their use and potential risks, particularly before breastfeeding is established.

10

Continuity after discharge

Coordinate discharge so mothers and infants have timely access to ongoing breastfeeding support and care.

WHO guidance also calls for facilities to comply with the International Code of Marketing of Breast-milk Substitutes and relevant World Health Assembly resolutions. Breast-milk substitutes, feeding bottles and teats should not be promoted in maternity and newborn facilities. citeturn0search34turn0search14
Safety & referral

When breastfeeding support should become clinical assessment

Counselling is not a substitute for examination. Newborns can deteriorate quickly, and mothers can develop conditions requiring medical treatment.

Seek assessment

Newborn is unable to breastfeed, feeds poorly or suddenly feeds much less than usual.

Seek assessment

Baby is unusually sleepy, difficult to wake, floppy or otherwise appears seriously unwell.

Seek assessment

Breathing difficulty, convulsions, significant temperature abnormality or other newborn danger sign.

Seek assessment

Concern about dehydration, inadequate intake or poor weight gain.

Seek assessment

Persistent severe maternal nipple or breast pain.

Seek assessment

Breast redness, swelling, severe pain or fever suggesting a possible breast infection.

Seek assessment

Persistent feeding difficulty despite basic positioning and attachment support.

Seek assessment

Maternal medication, medical condition or procedure where individualized feeding advice is needed.

Urgent newborn warning signs

If the baby is not feeding well, has difficult or fast breathing, convulsions, is unusually unresponsive, has a significant temperature abnormality, has concerning jaundice or otherwise appears seriously unwell, seek urgent medical care. Do not wait for the next routine breastfeeding appointment.

Counsellor skills

How to provide high-quality breastfeeding counselling

Effective counselling is not simply giving instructions. It combines listening, observation, practical skills, anticipatory guidance, shared problem-solving and follow-up.

Listen first

Ask what the mother is worried about, what she has already tried and what support she wants.

Observe a feed

Assess positioning, attachment, suckling, maternal comfort and infant behaviour instead of relying only on verbal descriptions.

Build confidence

Use encouraging, non-judgmental communication and recognize the mother's existing skills.

Anticipate challenges

Discuss common changes and challenges before they occur so families know when and where to seek help.

Use teach-back

Ask the mother or caregiver to demonstrate the technique or explain the plan in their own words.

Plan follow-up

Ensure families know where to obtain breastfeeding help and when clinical review is needed.

Frequently asked questions

Breastfeeding FAQs

Practical answers based primarily on WHO and UNICEF breastfeeding guidance.

When should breastfeeding start after birth?

WHO and UNICEF recommend initiation of breastfeeding within the first hour of birth. Immediate and uninterrupted skin-to-skin contact should be facilitated when clinically appropriate, with support for breastfeeding initiation as soon as possible.

What does exclusive breastfeeding mean?

Exclusive breastfeeding means giving the infant only breast milk, without other foods or drinks, including water, for the first 6 months, except medicines, vitamins, minerals or oral rehydration solution when medically indicated as applicable.

How often should I breastfeed?

WHO recommends responsive/on-demand breastfeeding, meaning breastfeeding as often as the child wants, during the day and night. Feeding cues should guide feeding rather than a rigid clock-based schedule.

How do I know whether attachment is good?

A good attachment generally involves a wide-open mouth, the baby close to the breast, the chin touching or close to the breast, and more areola visible above the upper lip than below. Persistent pain, damaged nipples or poor milk transfer should prompt assessment.

What if I think I do not have enough milk?

Do not assume low milk supply from breast softness, frequent feeding or another single sign. A trained health worker can assess feeding frequency, attachment, milk transfer, infant output and growth and help identify the cause.

Can a breastfeeding mother drink water or eat normal food?

Yes. Breastfeeding mothers should eat a varied, balanced diet and drink according to thirst. Unnecessary restrictive diets are not recommended. Individual medical conditions may require specific advice.

Can I breastfeed a premature baby?

Many preterm babies can receive their mother’s milk, but feeding plans vary with gestational age and clinical condition. Mothers of preterm or sick infants should receive skilled support, including help with expressing milk and skin-to-skin/kangaroo mother care when appropriate.

When should complementary foods start?

WHO recommends introducing appropriate complementary foods at about 6 months while continuing breastfeeding. Breastfeeding can continue to 2 years or beyond.

Should I use bottles, teats or pacifiers?

Families should receive counselling about their use and possible effects on breastfeeding. In maternity and newborn facilities, WHO guidance emphasizes avoiding promotion and unnecessary use of bottles, teats and pacifiers, particularly while breastfeeding is being established.

When should I seek medical help?

Seek prompt professional assessment if the baby is not feeding well, is unusually sleepy, has breathing difficulty, convulsions, a significant temperature problem, jaundice with concerning features or another danger sign. Mothers should also seek care for severe or persistent breast problems or other illness.

Guideline references

Primary sources used for this page

Clinical content is based primarily on WHO/UNICEF breastfeeding and infant-feeding guidance. Local and national protocols should also be followed.

WHO — Breastfeeding.
Current WHO recommendations on initiation within the first hour, exclusive breastfeeding for 6 months, responsive feeding and continued breastfeeding with complementary foods.
WHO Breastfeeding
WHO — Infant and young child feeding.
Guidance on exclusive breastfeeding, complementary feeding and continued breastfeeding to 2 years or beyond.
WHO fact sheet
WHO — Guideline: counselling of women to improve breastfeeding practices.
Recommendations on who should receive counselling, timing, frequency, mode and providers.
WHO guideline
WHO/UNICEF — Implementation guidance on counselling women to improve breastfeeding practices.
Implementation guidance supporting the six key counselling recommendations.
WHO/UNICEF implementation guidance
WHO — Protecting, promoting and supporting breastfeeding in facilities providing maternity and newborn services.
Evidence-informed facility recommendations and the Ten Steps framework.
WHO facility guideline
WHO/UNICEF — Revised Baby-friendly Hospital Initiative implementation guidance.
Implementation of the Ten Steps and the International Code in maternity and newborn services.
BFHI implementation guidance
WHO — Breastfeeding Q&A.
Practical public guidance on exclusive breastfeeding, milk supply concerns, maternal diet and complementary foods.
WHO breastfeeding Q&A
Medical education and safety disclaimer: This page provides general breastfeeding education and counselling information. It is not a substitute for individual examination, diagnosis or treatment. Feeding plans for premature, low-birth-weight, sick or medically complex infants must be individualized by the responsible clinical team. Mothers with severe breast pain, fever, significant illness or persistent feeding problems should seek professional assessment. Newborn danger signs require urgent medical care.